Frequently Asked Questions

What time is check in?

Check-in time is at 14:00 (2pm). If you arrive at 14:01 that’s fine as well. In fact, you can check in any time after 2 o’clock on the day of your reservation. However, if you are arriving later than 24:00, please let us know.
Fun fact: you can check-in yourself by using our ultra-modern (yet user friendly) kiosk in the lobby. In case of panic, there will always be a host around to assist you. 

Do you offer early check in?

In case you arrive before 14:00 (2pm) and the room is not ready yet, we will take care of your luggage in the meantime. In case your room is ready before 14:00 – lucky you! - you may check in of course. Early check-ins cannot be booked nor guaranteed, it’s up to fate. 

What time is check out?

Check out is at 11:00. We know goodbyes can be hard, therefore our self-check out happens in no-time. This way you will have more time to catch the last glimpse before you leave. 

Do you offer late check out?

In case you want to snooze a bit longer we offer late check-out upon request only. Be aware that a surcharge applies. 

What time is breakfast?

All 4 hotels serve an organic & locally sourced breakfast from 07.00 till 10.30. It’s the best way to kickstart your day and energise before exploring the city!
At restaurant MOER  (right next to The Tire Station & Conscious Hotel Vondelpark) &  Bar Kantoor (next  to Conscious Hotel Westerpark) you are welcome to enjoy an organic lunch or dinner every day (or come by to try our awesome drinks at the bar). 

How can I cancel or adjust my reservation?

In case you booked your room with us directly, please contact our reservations department (weekdays 08:00-20:00, weekends 09:00-17:00). They would love to help you figure out what the possibilities are. In case you booked your room through an Online Travel Agent, such as, it’s out of our hands. Please contact them directly to figure out the possibilities.

How do I get to Conscious Hotels from the airport?

To Conscious Hotel Museum Square from Schiphol Airport: By public transport: Take Bus 397 from the airport and get out at the stop "Museumplein (De Lairessestraat)".  This takes about 35 minutes, depending on traffic.

To Conscious Hotel Vondelpark from Schiphol Airport: By public transport: take the train to Station Lelylaan. From there you take the tram number 17 in direction of Amsterdam Central Station. After 2 stops you get out at 'Surinameplein'. After that it's about 4 minutes by foot. This takes you about 20 minutes in total.

To The Tire Station from Schiphol Airport: By public transport: take the train to Station Lelylaan. From there you take the tram number 1 or 17 in direction of Muiderpoortstation. After 2 stops you get out at 'Surinameplein'. After that it's about 4 minutes by foot. This takes you about 20 minutes in total.
To Conscious Hotel Westerpark from Schiphol Airport: By public transport: take the train to Amsterdam Central Station. From there you take the bus 18 direction Slotervaart. After 3 stops you get out at Haarlemmerplein, from here it's a 10 minute walk to the hotel (750 meter). The total journey by public transport is 40 minutes. 


We do not offer shuttle service; however we excel at shuffle dancing, just ask.

How do I get to Conscious Hotels from Amsterdam Central Station?

To Conscious Hotel Museum Square from Amsterdam Central Station: Take tram 12, direction Amsteldijk. Get off at tramstop Museumplein/van Baerlestraat (10 stops) and walk 3 minutes to Conscious Hotel Museumsquare (address: De Lairessestraat 7).

To Conscious Hotel Vondelpark from Amsterdam Central StationTake tram 11, direction Surinameplein. Get off at tramstop Rhijnvis Feithstraat (10 stops) and walk 4 minutes to Conscious Hotel Vondelpark. (address: Overtoom 519). 

To The Tire Station from Amsterdam Central StationTake tram 11, direction Surinameplein. Get off at tramstop Rhijnvis Feithstraat (10 stops) and walk 5 minutes to The Tire Station (address: Amstelveenseweg 5). 

To Conscious Hotel Westerpark from Amsterdam Central Station: Take bus 21, direction Geuzenveld. Get off at busstop Van der Hoopstraat (8 stops) and walk 4 minutes to Conscious Hotel Westerpark (address: Haarlemmerweg 10).


What is the maximum occupancy of a room?

The maximum occupancy of a twin/double room is 2 people, a triple room hosts (surprise!) 3 people and the maximum occupancy of quadruple room is 4 people. There is no capacity for extra beds in the room. Children up to 15 kg and 120 cm can sleep in a baby cot in some of the rooms, which needs to be reserved in advance for €10 a night. Maximum 1 baby cot per room.

Do you accept cash?

No. We do not accept cash in any of the hotels. The main reason is that working cashless is better for the environment, since digital money doesn't need to be moved around, nor produced for that matter. We do accept Visa, Mastercard, American Express and Maestro cards.

Where can I rent a bike?

To enjoy Amsterdam as one of the locals, you can rent a Roetz Bike at the reception. It's fun to get lost, but don't worry, we also have city-maps. You can rent a bike for only 15 Euros a day. In case you want to rent the bike for 2 days, you will pay 25 Euros instead of 30. To offer a comfortable bike experience for all, different sizes and shapes of bikes are available, just ask the host about the possibilities! 

Where can I get tickets for the trams and buses?

You can buy tickets in the tram or bus itself if you want a one-way ticket, here you can only pay with cash. We sell multiple day passes (24 hours, 48 hours, 72 hours) at the reception too, here you can pay by card only.

Do you offer Parking?

At Conscious Hotel Vondelpark and The Tire Station we offer private parking, meaning you won’t have to desperately look for a space to park and avoid walking in the rain from car to hotel. At The Tire Station, no vans are allowed. Reserve your parking for €26 per day to be guaranteed of a spot from 2PM to 11AM. Upon request your parking spot can be extended until 3PM (+€10) or even until 5PM (+€15). Afterwards, the price for a full night (€26) applies.
At Conscious Hotel Museum square, we do not offer private parking. Fitting in with the atmosphere of the Museum Quarter, there are 'car exhibition places' (AKA parking places) on the street. 

Conscious Hotel Westerpark is located in the middle of the Westerpark, which is a car free zone. Therefore the hotel does not offer private parking. You can park your car in the surrounding area, this costs €6,- per hour. You can also make use of the garage Q-park Westergasfabriek, which costs €2,- per 33 minutes and max €30,- for the whole day. 

Do you have coffee and tea facilities?

In Conscious Hotel Museum square, we have coffee and tea for you all day, just order at the bar in the lobby. In Conscious Hotel Vondelpark you can DIY your own cup of tea in your room by picking up a TEAbox in the reception. In The Tire Station you can enjoy your cup of coffee & tea in our eco patisserie Sticky Fingers. At Conscious Hotel Westerpark you may find a kettle in your room to brew your own tea. In case you are in need of a cup of coffee, stop by at our sexy grab 'n go Conscious Café.

Do you offer laundry service?

We do not have laundry service inside the hotel. We work with an external company that can do your laundry in case you would like to wash something. Prices are determined by the fashion police and depend on the amount and type of laundry. 

Are the rooms air conditioned?

At Conscious Hotel Museumsquare, Vondelpark & Westerpark, we do not have air-conditioning, as the temperature will be automatically regulated. In The Tire Station we have climate control. 

What does Conscious Hotels do to be green?

We do an awful lot to be green. Here's some of the stuff we do. Everything you see in the hotels is either recycled, or certified, or fair trade. All our food and drinks are organic (yes, even the liquor in your cocktail). We run on wind & sun energy. We have a green rooftop for good isolation and awesome view for our neighbours. All linen is ecological and fair trade. We clean without chemicals. All our taps and showers save water, without you noticing it. We have chargers for electric cars. We could go on about ourselves and our greenliness, but you could also just come by and see for yourself!

How can I book a room with discount?

Become a member and receive a discount on your room booking instantly. Next to a whooping discount, we offer plenty of benefits that last a lifetime. Check them out and join the club!

I lost/forgot something in your hotel. Have you found it?

Don’t worry, it happens to the best. Everything we found after you left, we pass on to iLost. Have a look at the specific page for the hotel you stayed at (Vondelpark, Museum Square, The Tire Station, Westerpark) to check if it has been found and claim your item. We hope you and your precious belongings are reunited soon! 

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